We collect personal information from you when you (i) sign up for our mailing list, (ii) create an account, (iii) purchase a product from us, (iv) e-mail us or post content on our social media pages. The type of personal information we collect (if applicable) includes the following: name, user name, password, email address, postal address, telephone number. Credit card information used to pay for purchases are held securely at a financial services approved location and cannot be accessed by us.
We use such personal information collected through this Website for the purposes of:
- Sending notifications, updates and exclusive news;
- Fulfilling product orders;
- Recording your purchase history.
- We only use the information you provide us with in accordance with our Terms.
You warrant that the information you give us is true, accurate and current and you shall inform us of any changes made to it. You shall not pretend to be any other person when providing us with this information.
Data Protection and Personal Information
We recognise that the information you give us and the information that we capture during your use of the Service is personal data for the purposes of the Data Protection Act 1998 (the “Act”) and we hereby acknowledge that we shall treat the information that you give us in accordance with the Act and as set out in this policy.
If your personal information changes, or if you no longer need our service, you may correct, update, delete or deactivate it by emailing us at email@example.com.
We may store the personal information that you give to us in our databases. We will only keep your personal information for as long as is reasonably necessary taking into consideration our need to answer queries or resolve problems, provide improved and new services and comply with legal requirements under applicable law(s). This means that we may retain your personal information for a reasonable period after you stop using the Services.
We internally use personally identifiable information about our customers to improve our marketing and promotional efforts, to statistically analyse Website usage, to improve our content and product offerings and to customise the content and layout of our Services. We believe these uses allow us to improve our Services for our customers. We may use a customer’s email address and mailing address or phone number, to contact a customer regarding an order or administrative matters or notices. We may use information in the file we maintain about a customer to resolve disputes and troubleshoot problems.
We may share aggregated, non-personally identifiable information publicly and with our partners such as business with have a relationship with, advertisers or connected sites. For example, we may share information to show trends about the general use of our services.
If for some reason you believe that you have received any SPAM e-mail from us which you have not authorised us to send you, please inform us immediately by emailing us at firstname.lastname@example.org.
Personal data collected via the Services is controlled by Little Wren Retail Limited. In the event that you would like to view a copy of the information that we hold on you, you may do so at any time by requesting a copy to be sent you on the following email address: email@example.com.
Passing Information to Third Parties
We shall not sell, share, hire or otherwise deal in any of your personal information or Registration Information with third parties unless you give us specific permission to do so when you register or through a subsequent affirmative confirmation on the Services.
Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. Little Wren will use this data to determine the number of people using the site, to better understand how they find and use the web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google does not grant us access to this. Little Wren considers Google to be a third party data processor.
Links to Third Parties
Data Security of Personal Information
To help ensure that your personal information is safe and secure, we use state of the art security systems to encrypt your personal details, making it virtually impossible for them to be read over the internet.
Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep your details of your order secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering through the Services.
The Website places cookies, which are small data files, on your computer or handheld device. Cookies are essential for helping us deliver a high quality website and online experience for our users, and some collect information about browsing behaviour.
By using and/or browsing the Website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the Website.
If you have any questions, please drop us an email and we’ll be happy to help you out. Thank you.